Click the Question mark next to the password field.On the login screen, click the icon of the account you’d like to access.If you linked your account to your Apple ID, follow these steps: This links your Mac to iCloud, allowing you to sync data including contacts, photos, videos, messages and more between your iPhone, iPad and Mac, and also works as a verification method during the password process to prove that you really are the owner of the account. When you first set up your user account, you’ll be prompted to log in with an Apple ID. You can do this by heading to System Preferences > Users & Groups > Login Options and clicking Change Password. Once you do eventually get back into the account, we’d recommend setting up a password hint to avoid this situation in future. If you still can’t find your Secret Key, contact 1Password Support.If you didn’t set up a password hint, or if the hint you used is a little too cryptic for your liking, you’ll have to move on to the next method.

If you’ve lost access to a device, learn how to regenerate your Secret Key.

If you don’t have one of those, but you belong to a family or team account, ask a family organizer or team administrator to recover your account.

a browser you’ve used to sign in to your account before.

the 1Password app on any device where you’re already signed in to your account.

To find your Secret Key, you’ll need one of the following: We don’t have a copy of your Secret Key or any way to recover or reset it for you. It protects your account together with your 1Password account password, which only you know. If you're part of a team that uses 1Password Business, and you can't find an Emergency Kit saved on your device, Emergency Kits may be turned off for your team. If you don’t remember saving your Emergency Kit, look in your Downloads folder for a PDF file named “1Password Emergency Kit”.

You can find your Secret Key and Setup Code in your Emergency Kit, which may be saved on the device you used to create your 1Password account. Find your Secret Key in your Emergency Kit To make sure you can always access your account, set up the 1Password apps and download your Emergency Kit. You won’t be able to find your Secret Key in Safari unless you sign in to your 1Password account at least once every 7 days.

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